Thank you for visiting the BLÅMIÄO STUDIO ("BLÅMIÄO" or "we") website ("this website"). You may access or use this website or related services (collectively, "services") according to the following service terms and any other regulations mentioned on this website (collectively, "service terms"). Using services, such as ordering goods through this website, signifies your agreement to all service terms. This agreement does not recognize any relationship between you and BLÅMIÄO (partnership, cooperation, employment, or other forms). This agreement does not grant you representation of BLÅMIÄO. BLÅMIÄO reserves the right to change this website, related policies and agreements, privacy policies, and these service terms at any time. You should visit this website regularly to check for updates or changes to these policies and agreements, privacy policies, and these service terms.


Registration

You need to register an account to use some services provided by this website. Registering an account signifies your agreement to provide personal information that is truthful, accurate, current, and complete in all respects. For more information on how we use your personal data, please refer to our privacy policy. Persons under 18 must inform their parents or guardians about BLÅMIÄO's privacy policy before registering to use this website and services. BLÅMIÄO reserves the right to accept orders only from persons over 18. Using this website signifies your agreement to take responsibility for all activities conducted through your account. You are responsible for safeguarding your account and password. If you feel or suspect that someone has stolen or is using your account without authorization, please contact us immediately.


Prohibited Activities and Violations

If your account conducts activities including but not limited to the following, we may take relevant actions against your account:

- Using any technology to attempt to conceal the use of multiple accounts, or disrupt any of our services in any way;
- Upload or post illegal, harmful, threatening, insulting, harassing, potentially infringing, vulgar, obscene, defamatory, invasion of others' privacy, advocating hatred, offensive, containing sensitive words, racially and ethnically offensive, or other inappropriate content;
- Promoting or sending any spam messages;
- Impersonating others or providing any false information.

BLÅMIÄO has the right to terminate any account at its discretion. In this case, we will not notify you about the account termination.


Intellectual Property Rights

All software and content of BLÅMIÄO (defined as, or including all text, audio or music, video, images, photos, pictures, and any articles and text creations published by the author on BLÅMIÄO) are intellectual property works of BLÅMIÄO, and are protected by intellectual property rights, copyright laws, and international convention terms. This website is for personal and non-commercial use only. The content can be used for any non-personal and/or non-commercial purpose only with the explicit authorization of BLÅMIÄO and/or its third-party licensors. Without BLÅMIÄO's consent or authorization, you may not publish, reproduce, repost, sell or license any content on this website. Any unauthorized actions may result in civil consequences or criminal penalties. BLÅMIÄO reserves the right to withdraw or modify any service without notice. We are not responsible if this website is unavailable for any reason at any time or for any period.


Third-Party Links

This website may contain links to other websites or resources that are not managed or prepared by BLÅMIÄO. We cannot control such websites and resources, and therefore, we are not responsible for any loss, damage, or claims arising from or related to the use of such websites and resources. BLÅMIÄO is not responsible for any content outside of this website and its accuracy. Users use websites or resources outside of this website at their own risk, and are subject to the respective terms of use and service of such websites.


Eligibility to Purchase

To shop at BLÅMIÄO, you must meet the following conditions:

- Hold a valid credit or debit card issued by a licensed bank that BLÅMIÄO accepts as a payment method, or have a valid PayPal account;
- Guarantee that the personal and payment information you provide is valid and correct (including email address, real name, phone number, billing information, and other information required by this website).

Ordering goods on this website signifies that you authorize BLÅMIÄO to charge the total amount of the order to your credit/debit card or PayPal account. You also explicitly authorize us to use your personal data for appropriate anti-fraud checks, such as credit checks, and to transmit or obtain information about you from or to third parties, when necessary. These third parties include but are not limited to credit reference or anti-fraud organizations, and these organizations may retain the relevant data. For more information on how we use your personal data, please refer to our privacy policy. All orders are subject to stock availability and order price confirmation. Goods in the shopping cart are not reserved and may be purchased by other customers. This website is for personal use only. Customers may not purchase goods from this website for resale or business development purposes.


Product Description

BLÅMIÄO will strive to ensure the accuracy and completeness of the content and product descriptions on this website. However, we do not guarantee that the content and product descriptions are accurate, complete, up-to-date, and error-free. If the flower varieties related to the floral creation products are in shortage, we will replace them with other varieties of flowers of equivalent value, or with flowers from different sources, without affecting the overall basic design, and we will not notify separately. If customers believe that the product provided by BLÅMIÄO does not match the description, please refer to our return policy.


Price

The prices indicated on this website are in Hong Kong dollars. Unless there is an obvious error, your acceptance of an order signifies your agreement to pay the price displayed on this website. We strive to ensure all prices displayed on this website are accurate, but we cannot guarantee all prices are error-free and reserve the right to correct any errors. If we discover any error in the price of any product you have ordered, we will notify you as soon as possible. At that time, you can choose to reconfirm or cancel the order. If we cannot contact you, we will treat the order as a canceled order. If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated in the currency of your account by your issuing bank according to the applicable exchange rate on the day of the transaction.


Payment

We accept payments by credit cards (AE, VISA, MasterCard), UnionPay, AlipayHK, and WeChat PayHK. If you use any of the above credit/debit cards and online payment methods, it signifies that you confirm that you are the holder of the credit/debit card/UnionPay/AlipayHK or WeChat PayHK account, or have been authorized by the holder to use it. If your credit/debit card issuing institution refuses to authorize payment to BLÅMIÄO, we will not be responsible for any delays or stoppages of delivery. We strive to provide a safe shopping environment and will not receive or store any customer's payment information on the website. The entire transaction process is executed in a secure environment by a service provider that complies with the strict international security standards set by the payment card industry.


Acceptance of Orders

When you enter personal information, payment information, and submit an order, we will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not signify acceptance of the order. Our email confirming that the goods have been shipped signifies that your order has been accepted, and your contract with BLÅMIÄO has been completed. Only the goods listed in the confirmation email sent when the goods are shipped are included in the contract. BLÅMIÄO reserves the right not to accept orders for any reason at its discretion. Reasons include but are not limited to:

- The goods you ordered are out of stock, or have been withdrawn due to failure to meet our quality standards or because one or all of the ordered goods are subject to delivery restrictions;
- We find an error in the price or product description;
- We failed to obtain payment authorization;
- You do not meet the purchasing qualifications listed in the terms of service.

If there are any issues with your order, our customer service team will contact you as soon as possible.


Your Rights

The terms of service do not intend to affect your rights under the laws of the Hong Kong Special Administrative Region.


Liability

The opinions expressed to any media by the designers, companies, or third parties and their associates selling products on this website, and the authors, screenwriters, directors, and their associates who post articles on this website are purely their personal opinions. BLÅMIÄO is not responsible for any such views, and these views may not necessarily reflect the views of the company. BLÅMIÄO does not guarantee that the use of this website and services is error-free, nor does it guarantee that this website or the servers supporting this website are free from viruses or other harmful components. We recommend all users of this website to ensure that they have installed the latest software, including antivirus software. Some things may happen beyond the reasonable control of our company, such as severe weather. In such cases, BLÅMIÄO will strive to maintain service, but will not be liable for any failure to meet the responsibilities of these terms of service.


Indemnification and Waiver

You agree that we shall be exempted and should, at our request, fully indemnify us, BLÅMIÄO, for all liabilities, claims, expenses, damages, and losses, including legal fees, resulting from your violation of the terms of service. This includes situations where others use your account on this website due to your action or inaction. If we do not take any action against your violation of the terms of service, it does not mean that the company waives our rights and remedies in other violations of the terms of service.


Complaints

We have a complaint handling procedure, which can immediately resolve disputes when they arise. If you have complaints or comments related to the order, please contact our customer service team.


Governing Law and Jurisdiction

This terms of service, as well as all our policies and procedures, are governed by the laws of the Hong Kong Special Administrative Region and interpreted accordingly. If there are any disputes or claims related to these terms of service, the relevant courts of the Government of the Hong Kong Special Administrative Region shall have exclusive jurisdiction.